The team at Progressive continuously strives to be the leader in supplying the tooling industry. With a foundation in the mold business, we feel a responsibility in providing continued excellence. Therefore, every custome......The team at Progressive continuously strives to be the leader in supplying the tooling industry. With a foundation in the mold business, we feel a responsibility in providing continued excellence. Therefore, every customer should always expect the following: Products which meet expectations for quality, value, and performance. Prompt resolution of any order problem, regardless of origin. Prompt response to billing questions and account status. Orders are traced at no additional charge. Knowledgeable and helpful Customer Service and Technical Support staff. If there is any way in which we can serve your needs better, we want to hear about it. Feel free to contact any member of the Progressive Team at 1-800-269-6653 or 1-847-487-1000. We appreciate your assistance and advice.