A leading player in the industry of high-technology cables and systems for energy and telecommunications, the Prysmian Group is a truly global company, with sales that exceeded 5 billion Euro in 2007. With its strong posi......A leading player in the industry of high-technology cables and systems for energy and telecommunications, the Prysmian Group is a truly global company, with sales that exceeded 5 billion Euro in 2007. With its strong position in the market segments characterised by the highest added value, the Group is active in the development, design, manufacturing, supply and installation of a wide range of cables for the most diverse applications in the energy and telecommunication sectors. Specialising in the delivery of products and services designed to specific customer requirements, the key strengths that are the hallmark of Prysmian include: close focus on Research & Development (over 3,000 patents granted and filed), the capacity to be innovative with both products and production processes and the use of advanced proprietary technologies. Support services With the aim of ensuring improved customer service, Prysmian is also working on the development of an increasing number of support services, such as the periodic monitoring of installed cables and systems (partly to avoid possible malfunctions and to ensure prompt repairs of any defective or damaged parts, to prevent emergencies and optimise maintenance). Customer service quality Prysmian is strongly committed to making ongoing improvements to its logistics and distribution services. Prompt and reliable deliveries as well as product availability are part of Prysmians success, and an important element in ensuring customer satisfaction. Prysmian has concentrated its efforts on further improving its services in terms of efficiency, flexibility, reliability, and speed. Consistent with this strategy every year Prysmian awards those manufacturing facilities that have achieved the best performance in terms of customer service. The Company also works to continuously improve customer satisfaction, and in 2007 it initiated the “ Supply Chain Partnership” project to consolidating partnership relationships with its customers via cooperation extended throughout the supply chain: from integrated demand management to cooperative planning to reverse logistics, with a special focus on the environmental impact of managing and retrieving packaging. Research & Development Prysmian considers its Research & Development activities to be fundamental for the companys growth. A large number of registered patents and ongoing investments are proof of the companys commitment and success in this area. The recognised quality and reliability of its products, and the reduction in the cost of materials and processes are other important objectives achieved through Prysmians constant investments in Research. Global presence keeps Prysmian close to its customers With its two business divisions, Energy Cables and Systems (cables and systems for underground and submarine power transmission and for underground power distibution) and Telecom Cables and Systems (optical cables and fibres and copper cables for video, data and voice transmission), Prysmian boasts a global presence with subsidiaries in 36 countries, 54 plants in 21 countries, 7 Research & Development Centres in Europe, USA and South America, and over 12,000 employees. The widespread and diverse geographical distribution of its manufacturing facilities enables Prysmian to respond to the varying requests and requirements of customers and the market with the utmost speed. The "Giulio Verne" vessel The Giulio Verne, Prysmian’s own high-tech cable-laying vessel, represents one of the most important assets of the Group. It is one of the few ships in the industry with advanced technological features capable of installing submarine power cable systems at depths of up to 2,000 meters and in any kind of environmental conditions.