Thompson Valves will strive to achieve 100% Customer satisfaction through a quality product and programme, team work, continuous improvement and strong relationships with all stakeholders.To achieve the Mission Statement,......Thompson Valves will strive to achieve 100% Customer satisfaction through a quality product and programme, team work, continuous improvement and strong relationships with all stakeholders.To achieve the Mission Statement, Thompson Valves will endeavour:To engage in a partnership of success with the customer through both its product and service. To build success through supplier management, building on existing supply chain systems To develop integrated information systems to be shared with customers and suppliers as a platform for communication To create a culture of continuous improvement in all areas of the business