en.Wedoany.com Reported - Telinta has partnered with Vida Global Inc. (NYSE American: VIDA) to integrate Vida's AI agent technology into Telinta's TeliCore platform, providing telecom service providers with intelligent multilingual, multimodal AI agent capabilities.
Telinta is a leading global provider of cloud-hosted Softswitch solutions, while Vida is an AI agent operating system company. This integration enables Telinta's customers to introduce AI agents into commercial telecom services such as hosted PBX, SIP trunking, UCaaS, VoIP calling via branded mobile and desktop softphones, and WebRTC. Through the Vida platform, Telinta customers can offer AI agents to their end-user enterprises, which answer incoming calls with intelligent natural language responses based on the end-user's knowledge base and CRM data. During calls, agents can send SMS messages with links for shopping, accessing documents, making reservations, or completing other online transactions. Agents can also initiate outbound calls based on predefined lists and automatically return missed calls.
Vida's AI agent operating system provides enterprises with tools to build, deploy, and manage teams of AI agents across voice, SMS, email, and chat, offering the visibility, control, and compliance needed for scaled operations. Vida AI agents support 10 languages by default and can register as SIP devices to existing phone systems. Telinta's cloud-based TeliCore platform has served global VoIP providers since 2002, offering integrated switching, real-time billing, and other features, along with white-label solutions.
The two companies are offering special incentives for new customers registering in 2026: Telinta provides a $400 discount on the first month's bill, and Vida waives $200 in platform fees for the first three months for Telinta customers on the $500/month plan. Vida is also happy to build a free proof-of-concept agent with no commitment.
Jordan Gadapee, Chief Marketing Officer of Vida, stated: "Telecom providers have always been the infrastructure layer for business communications; through this partnership, they can now also become the AI layer." Alex Ferdman, CEO of Telinta, said: "Telinta has built a comprehensive ecosystem that includes industry-leading partners like Vida to help our ITSP customers grow."
Founded in 2002, Telinta, Inc. provides cloud-based switching and billing solutions for global VoIP service providers, covering hosted PBX, SIP trunking, residential and business VoIP, UCaaS, VoIP calling via branded mobile and desktop softphones, WebRTC, and other hosted solutions. Vida is an AI agent operating system that is LLM-agnostic, orchestrating proprietary technology with large language models and other auxiliary AI technologies, including voice, transcription, and OpenClaw, to deliver intelligent full-stack agents for enterprises.
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