Bouygues Telecom Deploys Expresse Solution to Enhance Service Experience for Approximately 6 Million Users
2026-06-24 11:41
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en.Wedoany.com Reported - French telecom operator Bouygues Telecom is expanding its partnership with AXON Networks to further deploy the latter's Expresse access network assurance solution, supporting both DSL and PON network environments. This move aims to replace its traditional SNMP-based service assurance platform with an architecture centered on AI analytics, telemetry technology, and modern graphical user interfaces.

Jean-Paul Arzel, Chief Technology Officer of Bouygues Telecom, stated that as network scale and complexity increase, traditional SNMP monitoring can no longer meet demands. The Expresse solution provides deep visibility and multi-vendor telemetry capabilities, enabling more proactive and automated service assurance. This deployment will cover approximately 6 million fixed broadband users nationwide for Bouygues Telecom, enhancing service experience quality through AI-driven analytics and streaming telemetry, while improving field operations management efficiency.

Martin Manniche, CEO and Founder of AXON Networks, noted that service providers generally require modern assurance environments, as traditional solutions were not designed for today's fiber-centric, multi-vendor networks. Bouygues Telecom's deployment reflects the industry's shift toward real-time telemetry and AI-driven operations. AXON Networks' platform currently supports over 97 million subscriber lines globally.

Expresse is part of the AXON Maestro platform, equipped with a diagnostic engine based on artificial intelligence, machine learning, and streaming telemetry. Unlike traditional SNMP systems that provide periodic snapshots of network health, Expresse delivers granular visibility across multi-vendor environments through real-time, high-frequency telemetry data. Key features include real-time data collection, deep end-to-end visibility, automated root cause analysis, proactive issue detection, and predictive insights. Service providers using Expresse report reduced customer support calls, fewer field technician dispatches, and lower operational costs.

Bouygues Telecom is a French telecom and digital services operator, a subsidiary of the Bouygues group. According to company information, its 2025 revenue was €8.1 billion, with 27.1 million mobile customers and 5.4 million fixed customers. Its 4G network covers 99% of the population, and its 5G network covers over 86% of the population. According to nPerf 2025 data, Bouygues Telecom is the top-ranked operator in France for WiFi and mobile internet connectivity; according to ARCEP 2025 data, it ranks first for mobile networks in dense areas. AXON Networks is a provider of intelligent autonomous network and connectivity assurance platforms, adopted by over 30 operators worldwide.

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