en.Wedoany.com Reported - Nokia and Google Cloud have partnered to develop and launch six artificial intelligence agents (AI agents) designed to eliminate manual troubleshooting bottlenecks, helping telecom operators reduce operational costs and quickly resolve network issues.

Google stated that in some cases, these AI agents can reduce network problem resolution time by 50% to 80%. Vivek Jaiswal, Senior Vice President of Nokia's Autonomous Networks division, said the AI era requires a new type of network that is programmable, natively AI-capable, and able to operate at machine speed. By integrating Gemini-powered agents into Nokia's automation portfolio, telecom operators can move beyond manual operations to maximize performance, ensure reliability, and improve efficiency.

These six specialized AI agents can independently manage specific operational tasks or collaborate to solve complex network issues. The capabilities are based on Google Cloud's Agent Development Kit (ADK) and developed on the Gemini enterprise agent platform. Google said the entire multi-agent framework runs on standard Google Cloud computing and storage without requiring complex management services. The framework also introduces the concept of "glass-box autonomy," where action-reasoning agents act as an advisory layer, providing confidence-based recommendations to human engineers; human engineers retain final approval authority over critical control points before automated execution and logging of fixes.

This partnership aims to drive telecom operators from reactive monitoring to proactive, agent-based architectures to save costs and improve reliability. Sridhar Gollapudi, Global Telecom Market Lead at Google Cloud, noted that agentic AI marks a fundamental shift in telecom network management, enabling operators to move from rigid templates to dynamic, goal-oriented automation. By applying Gemini's multimodal reasoning capabilities to complex data streams, the partnership helps operators transition from manual workflows to automated optimization, thereby reducing costs and optimizing global resources.

The broader technology industry is seeing multiple companies experimenting with AI agents. Google Cloud is committed to achieving "agentic telecom," where AI agents operate behind the scenes to deliver greater efficiency across the enterprise. Earlier this year at Mobile World Congress Barcelona (MWC Barcelona), Angelo Libertucci, Global Telecom Industry Lead at Google Cloud, stated that 2026 will be a new era for this type of AI integration. He said consumers expect humanized, instant, frictionless, and tailored experiences, and by building proactive loyalty engines, they are achieving strong results.

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