en.Wedoany.com Reported - TD Synnex has expanded its Dell Technologies service portfolio by adding support services in the field of Unstructured Data Solutions (UDS). This expansion aims to strengthen the distributor's position as a strategic service partner in the channel and provide added value for modern infrastructure to sales partners and their end customers. TD Synnex has been providing first- and second-level support for the entire backup portfolio of Dell Technologies (formerly EMC) for over 25 years.

With this expansion, TD Synnex focuses on serving the high-growth unstructured data segment. The new support services cover Dell PowerScale and ObjectScale solutions, complementing the existing backup product line. The Value-Added Distributor (VAD) states that these technologies are becoming increasingly critical in the context of data-driven applications and artificial intelligence. Furthermore, TD Synnex aims to not only provide products as a value-added distributor but also actively support its partners in building sustainable, service-oriented business models.

To reflect these expanded services, the team has been specifically strengthened. Cornelius von Dincklage, Director of the Dell Technologies Senior Business Unit at TD Synnex Germany, stated that four additional field service engineers ensure a high level of technical expertise on-site, while remote support remains handled by the established team in Rijeka. At the same time, the team has expanded its overall capabilities and related certifications.

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