Tender for IT Services by the Dutch Public Health and Safety Project Agency

Tender Title: Basis ICT/IV Voorzieningen MSP en MSSP (Basic ICT/IV Facilities Managed Service Provider and Managed Security Service Provider)

Tender Reference: 03abc5ca-19aa-486d-8588-c5feae47e917 (Internal Reference: GGDGHOR060226)

Procuring Authority: GGD GHOR Nederland (Dutch Regional Health Services and Medical Emergency Collaboration Agency)

Procurement Type: Open Tender (Non-Accelerated Procedure)

Contract Nature: Services

Main CPV Code: 72000000 (IT services: consulting, software development, Internet and support)

Additional CPV Codes: Including 72220000 (Systems and technical consultancy services), 72240000 (Systems analysis and programming services), 72250000 (System and support services), 72260000 (Software-related services), etc.

Service Content:

Managed Services (MSP):

Cloud Solution Provider (CSP)

Office Automation

Office Infrastructure

Office Internet Access and Connectivity

Office Cloud Hosting

Office Backup and Recovery

Employee Physical Workplace Management

Employee Virtual Workplace Management

Printing and Copying Equipment Management

Meeting Facilities Management

Business Telecommunications Facilities Management

Service Desk Management

Managed Security Services (MSSP):

Security Logging

Security Monitoring and Threat Detection

Use Case Management

Incident Response and Risk Management

Security Service Management and Reporting

Optional Services: Azure Cloud Hosting Services and Managed Data Intelligence Services

Place of Performance: Throughout the Netherlands

Contract Duration: Initial 48 months (4 years), extendable 4 times, each for 2 years, up to a maximum of 12 years

Bid Submission Deadline: April 10, 2026, 14:00 (Eastern European Summer Time)

Bid Opening Time: April 10, 2026, 14:15 (Eastern European Summer Time)

Bid Submission Method: Electronic submission only (via TenderNed platform)

Language: Dutch

Evaluation Criteria:

Quality (Total 70%):

Quality of Implementation and Deployment Plan (20%)

Quality of Service (20%)

Managed Cloud Hosting Opportunity Document (15%)

Data Intelligence Services Opportunity Document (15%)

Price (30%):

Total Service Price (Implementation Fee + Annual MSP/MSSP Fees)

Exclusion Clauses Basis: Procurement Documents and European Single Procurement Document (ESPD)

Funding Source: Non-EU Funds

Covered by Government Procurement Agreement: Yes

Other Requirements: Electronic invoicing required; No requirement to provide information on the qualifications of the executing personnel