en.Wedoany.com Reported - Tech Mahindra has announced a partnership with Microsoft to launch an advanced network digital twin solution, designed to help communications service providers modernize network operations, enhance service performance, and accelerate the monetization of next-generation 5G capabilities.
The solution integrates Microsoft Azure, Microsoft Fabric, and Azure Digital Twin services to unify massive volumes of network telemetry data, forming a real-time, AI-enabled data asset to support advanced simulation and predictive modeling. By incorporating Microsoft Foundry, Fabric IQ, and agentic AI frameworks, the platform enables intelligent reasoning, autonomous decision-making, and closed-loop orchestration within network operations. Designed for medium to large telecom operators managing complex, multi-vendor network environments, the solution helps enhance operational agility and deliver measurable business outcomes. Additionally, it supports service-level agreement (SLA)-based products such as network slicing and edge orchestration, while strengthening service assurance and risk prediction capabilities, thereby accelerating operators' enterprise service monetization.
This solution enables telecom operators to transition from traditional network simulation methods to cloud-scale digital twins that integrate real-time telemetry, semantic intelligence, and AI-driven automation. By combining comprehensive simulation, unified data management, and AI-powered operational intelligence, the solution transforms digital twins from a visualization layer into an active decision-making platform capable of driving measurable business outcomes in real network environments. It also supports data-driven decision-making throughout the network lifecycle, helping optimize infrastructure investments, improve asset utilization, enhance governance, and reduce operational overhead.
This integration, built on Microsoft's cloud, data, and AI services, strengthens Tech Mahindra's ability to deliver differentiated AI-led telecom solutions, while also creating opportunities for deeper customer engagement, joint go-to-market initiatives, and accelerated innovation. For customers, the integration provides a secure and integrated technology ecosystem that supports faster deployment of scalable solutions, improved operational efficiency, enhanced service quality, and the creation of new business value.
Amol Phadke, Chief Transformation Officer at Tech Mahindra, stated that as telecom networks continue to evolve to support more complex services and enterprise use cases, operators face pressure to manage operational complexity while unlocking new value from their infrastructure. Many operators remain constrained by reactive operational models, rising costs, and limited visibility into service performance, hindering scalability and the monetization of advanced 5G capabilities. Through the integration with Microsoft, Tech Mahindra combines digital twin technology, unified data intelligence, and agentic AI to help operators move toward autonomous network operations, improve service assurance, and create new revenue growth opportunities through AI-driven network innovation.
Alessandra Antonelli, Senior Global Director of Strategy at Microsoft, stated that Tech Mahindra's AI-driven 5G network digital twin brings real-time intelligence to complex network environments. By combining Microsoft Azure, Microsoft Foundry, and Microsoft Fabric with Tech Mahindra's telecom expertise, operators can shift from reactive monitoring to proactive intelligent decision-making, leveraging agentic AI to reason, simulate, and act within real-time network environments.
