en.Wedoany.com Reported - FlexPoint has launched AR Agents, the first AI-driven agent built for managed service provider (MSP) back-office operations. This agent automates the entire process from invoicing to cash collection, accelerating payment collection by up to 5x and saving MSPs over 20 hours of manual work per month.

FlexPoint is an AI-native accounts receivable platform designed for managed service providers (MSPs) and their service enterprises. Billions of dollars are tied up annually due to bottlenecks in the accounts receivable process, with most delays occurring in email correspondence. Previously, finance staff had to manually chase payments, answer inquiries, and match remittances to invoices one by one—a time-consuming and error-prone process. FlexPoint's AR Agents address this pain point by proactively monitoring customer accounts, providing context-aware communication, and deploying multi-channel outreach, including hyper-personalized voice AI agents. These agents can gauge customer sentiment and determine whether escalation to human handling is needed.

"AI has dominated industry discussions, but MSPs have previously focused more on its impact on service delivery," said Victor Lopez, co-founder and CEO of FlexPoint. "In FlexPoint's view, AI's impact on MSP back-office operations will be even greater. The future MSP back office will run autonomously, and FlexPoint is building agents to run these operations." AR Agents are the first product in FlexPoint's series of AI agents designed to run the complete MSP back-office operation.

FlexPoint's AR Agents are now available. The platform combines autonomous AI agents with complete billing automation to help MSPs collect payments faster and eliminate the manual work that hinders growth.

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