UK contractor Glencar completes digital transformation of payment application approval process
en.Wedoany.com Reported - On November 12, UK construction contractor Glencar announced that it has deployed the Payapps cloud collaboration platform across its UK and Ireland construction projects, integrating the previously email- and spreadsheet-based processes for subcontractor payment applications, valuation assessments, and payment notices into a single system. Following implementation, payment application processing time has been reduced from the previous one to two weeks to one to two days, with some applications completed within a single day, and finance and commercial teams can now view the application and approval status of each project in real time.

Previously, Glencar mainly received valuation submissions from subcontractors via email, after which project commercial staff would verify quantities, review the declared amounts, and communicate with subcontractors. Because application materials were scattered across individual email inboxes and spreadsheets, some applications were prone to delays when project staff were on leave or busy. As the number of projects, subcontractors, and specialist construction teams increased, the original process gradually struggled to meet management needs in terms of document tracking, approval coordination, and financial forecasting.
The new platform provides a unified entry point for main contractors, finance departments, and subcontractors, supporting payment application submission, quantity valuation, variation orders, retention, and supporting document management. Subcontractors can submit applications online and view review progress, certified amounts, and related details, while project commercial staff can centrally verify declared quantities, contractual payment conditions, and variations. The finance department can obtain relevant data promptly after applications are submitted, track pending payments and expected payment obligations, and reduce cross-departmental duplicate data entry and manual follow-ups.
The integrated payment application data can also be used for cash flow forecasting, cost accounting, procurement planning, and contract risk management. Glencar's finance department can, based on the submission and approval progress of different projects, anticipate potential payment obligations in advance and model different cash flow scenarios. With reduced time spent on document preparation and email communication, on-site commercial staff can devote more effort to quantity verification, procurement arrangements, cost forecasting, and subcontractor coordination. It should be noted that Payapps is primarily responsible for payment application and approval information management and does not directly execute bank fund transfers.
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