en.Wedoany.com Reported - HRC Technology Solutions LLC announced that its revenue cycle management business, HRC Labs, and Kollect1 (K1) have successfully passed a re-evaluation, with the assessment scope expanded to Maturity Level 3 of the International Systems Audit and Control Association (ISACA) Capability Maturity Model Integration (CMMI) service model. The evaluation was conducted by Univate Solutions.
This scope expansion builds on HRC's initial achievement of CMMI Maturity Level 3 and incorporates HRC Labs, Kollect1 (K1), and core revenue cycle management (RCM) functions into the assessment. The move aims to demonstrate the company's consistency in applying mature, repeatable processes across a broader range of services, particularly the technology and AI capabilities that power them. The evaluation covered 21 process areas, including service delivery, governance, operations management, workforce practices, quality management, risk management, process improvement, and organizational performance.
Notably, this re-evaluation occurs as HRC expands its agentic AI platform within the revenue cycle. Achieving Maturity Level 3 within the expanded scope indicates that HRC's application of artificial intelligence, machine learning, and intelligent automation is built on well-defined, governed, and auditable processes, rather than ad-hoc experimentation. This rigorous approach offers differentiated value in an environment where healthcare organizations are cautious about applying AI to sensitive data and critical cash flow.
CMMI is a globally recognized performance model for enhancing capabilities, optimizing business performance, and ensuring alignment of operations with business objectives. Maturity Level 3 indicates that the organization operates at a "defined" level, where processes are characterized and understood, and are described through standards, procedures, tools, and methods. HRC's integrated operating model combines deep healthcare revenue cycle expertise with advanced technology, AI-driven automation, and real-time analytics. Its capabilities, including AI-assisted medical coding, automated denial management, intelligent claim status extraction, and patient payment engagement via K1, are all delivered within a mature, governed framework.
Denver Fernando, CEO of HRC Technology Solutions LLC, stated that this achievement reflects the company's commitment to its clients and stakeholders and conveys an important message: its innovation is built on rigorous, well-defined processes, not shortcuts. He also acknowledged the dedication and professionalism of the team in operational excellence and continuous improvement. Ron Lear, Senior Director of the CMMI Program, noted that organizations globally are leveraging CMMI to elevate business performance to new heights, creating sustainable competitive advantages, and congratulated HRC on reaching this assessment level.
HRC Technology Solutions LLC provides technology-enabled revenue cycle management solutions for US healthcare providers. The company leverages over 30 years of industry expertise combined with artificial intelligence, machine learning, cutting-edge analytics, and automated workflows (including its agentic AI platform) to improve cash flow and enhance patient outcomes.
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