en.Wedoany.com Reported - Industry associations GSMA (Global System for Mobile Communications Association) and TM Forum (TeleManagement Forum) have announced a partnership aimed at promoting the application of practical artificial intelligence systems across a range of use cases in the telecommunications industry.

Louis Powell, Director of AI Initiatives at GSMA, and Andy Tiller, Executive Vice President of Products and Services at TM Forum, stated in a joint announcement that the two parties will work together to help create open AI models and frameworks that can meet the specific needs of the industry.

They noted that networks underpin the cloud, devices, and edge capabilities on which AI relies, but telecom operators have yet to fully capture the value of AI in their own operations. If the industry is to accelerate toward more autonomous, AI-native networks, it must align on shared assets, common standards, and practical implementation pathways.

The two organizations are collaborating in complementary areas. GSMA, through its Open Telco AI initiative, focuses on related models and agent systems, while TM Forum concentrates on frameworks and standards aimed at coordinating the industry and ensuring interoperability. They described this partnership as addressing an end-to-end connected AI stack, combining shared models, common frameworks, and practical deployment pathways, along with the trust required in critical network environments.

Powell and Tiller explained the rationale for strengthening ties between the two parties, noting that AI adoption in the telecom industry is more complex than in other sectors but has become a board-level priority in many organizations. Challenges cited include the multi-vendor nature of network architectures, fragmented and siloed data, and an extremely low tolerance for errors.

They pointed out that frontier AI models are not designed for operators and are not trained on industry-specific data, leading to deployments limited to areas outside the network layer, such as customer experience. Data from GSMA Intelligence shows that although networks account for 34% of operational expenditure, only 16% of AI deployments target network use cases.

These organizations believe that the telecom industry needs to unite and address these challenges on its own, building AI approaches that reflect the complexity, economics, and operational realities of the industry.

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