Wedoany.com Report-Oct. 21, Virgin Media, recognized as the UK’s “Most Reliable Broadband Provider” by Uswitch, has begun upgrading customers from Hub 3 and Hub 4 WiFi routers to its advanced Hub 5 at no extra cost. The rollout aims to improve broadband performance throughout the home, offering smoother and more reliable connectivity. Thousands of customers will benefit before the end of 2025, with further expansion planned for 2026.

The upgrade is available to select Hub 3 and Hub 4 users, who will be offered a Hub 5 router. Equipped with WiFi 6 and seven antennas, the Hub 5 enhances coverage and supports seamless streaming, gaming, and browsing without interruption or lag.

O2 customers who already have, or choose to add, Virgin Media broadband can receive additional benefits. These include double mobile data on every O2 plan in their household, inclusive roaming in 125 international destinations, and a broadband speed upgrade to the next tier (up to Gig1) at no extra cost.

Customers can also access Priority, Virgin Media O2’s rewards program. According to Uswitch, Priority offers members rewards valued at £339 annually, including unique experiences, daily treats, and 48-hour early access to thousands of nationwide gigs and events.

Gareth Lister, Director of Connectivity at Virgin Media O2, said: “Providing our customers with the very best broadband experience sits at the heart of Virgin Media O2. As our technology and products evolve, we’re committed to making it easier than ever for our customers to enjoy them. Not only will this upgrade benefit thousands of customers’ connectivity by enhancing their coverage, it will also future-proof their broadband services for new innovations to come.”

The Hub 5 upgrade demonstrates Virgin Media O2’s commitment to enhancing customer experience and preparing households for the growing demands of modern digital services. By combining advanced WiFi technology with broader connectivity benefits and exclusive rewards, the company aims to strengthen its position as a leading provider of high-performance broadband in the UK.

Through this initiative, Virgin Media O2 continues to focus on improving both speed and reliability, ensuring that customers can fully utilize online services for work, entertainment, and communication. The rollout also reflects the company’s strategy to integrate broadband and mobile offerings, creating a seamless digital experience across multiple devices and locations.

Overall, the upgrade to Hub 5, combined with O2 incentives and Priority rewards, provides customers with enhanced coverage, faster speeds, and added value, supporting Virgin Media O2’s long-term goal of delivering reliable, future-ready broadband and connectivity solutions across the UK.