en.Wedoany.com Reported - A large regional water utility in Australia, operating an extensive network of pump stations, reservoirs, and treatment facilities, has completed a phased upgrade of its remote telemetry infrastructure to enhance security and operational efficiency. The utility modernized its aging equipment using Ovarro's Kingfisher remote telemetry units (RTUs).

Many of the water utility's existing remote telemetry units (RTUs) had been in service for over two decades. While still relatively reliable, aging hardware, increasingly stringent cybersecurity regulations, and pressure on operational teams made the upgrade necessary. The utility required a low-risk upgrade approach to minimize disruption to existing assets and reduce the workload for field staff.

To meet these requirements, the utility partnered with Ovarro and selected the Kingfisher RTU. The product's modular architecture allows for the upgrade of legacy systems without replacing entire panels or undertaking extensive rewiring. By retaining existing field wiring and upgrading only the core Kingfisher components, the engineering team kept upgrade times to under 30 minutes at most sites. This approach allowed essential services to remain operational throughout the project, while significantly reducing commissioning time and mitigating health and safety risks for technicians.

With the Kingfisher RTUs integrated into the water utility's Supervisory Control and Data Acquisition (SCADA) platform, engineers can now remotely start and stop pumps, adjust setpoints, and access diagnostic information without needing to visit the site. This has reduced routine site visits, improved response times, and supports safer work practices. The architecture also provides compliance and auditability, a key advantage for water utilities facing workforce shortages and complex regulatory environments. With built-in data logging, secure remote access, and standardized templates, smaller or less specialized teams can streamline commissioning processes, monitor performance, and confidently demonstrate compliance.

Paul Stute, Product Manager for Remote Telemetry Units at Ovarro, presented this case study ahead of OzWater 2026. Ovarro will showcase its telemetry solutions at OzWater 2026, taking place from May 26 to 28, 2026, in Brisbane, Australia.

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