en.Wedoany.com Reported - Philippine National Police Chief General Jose Melencio Nartatez Jr. inaugurated the Unified 911 Satellite Command Center in Leganes, Iloilo Province, as part of the country's efforts to enhance the national emergency response and crisis management system.

The facility, which was launched on Thursday alongside satellite command centers in three other key areas in Luzon and the Visayas, is a component of the government's "Modernized and Integrated Philippine Emergency Report Handling Response System" (Unified 911). The other newly launched command centers are located in Batac City, Ilocos Norte; Cauayan City, Isabela; and Tacloban City, Leyte.

Unified 911 serves as a centralized emergency hotline, consolidating over 200 scattered local emergency numbers nationwide into a single, toll-free, 24/7 hotline that connects callers to police, fire, medical, and rescue services. The satellite command centers aim to address language barriers and reduce response times by deploying localized emergency coordination centers staffed with personnel familiar with local dialects. Nartatez stated that this historic event marks the official activation of Unified 911 in satellite offices across four regions, with authorities fully committed to providing timely responses and ensuring the public experiences faster service. The new system is expected to improve inter-agency coordination, delivering quicker and more efficient emergency assistance to the public.

Nartatez also warned the public against abusing the hotline, noting that the system can identify repeated prank calls. He said the system records calls, and if someone makes three prank calls, their number will be blocked, preventing them from reaching the hotline when they genuinely need help. The system can also identify the caller's number and pinpoint their location to meter-level grid coordinates using geolocation technology.

Unified 911 was launched nationwide on September 11, 2025, following the activation of the National Command Center in Manila, and subsequently launched the Visayas Regional Center in Cebu City on October 25.

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