en.Wedoany.com Reported - Artificial intelligence evaluation platform Coval has completed a $28 million Series A funding round, with the capital to be used to improve the deployment of enterprise-grade autonomous voice agents.

The round was led by Norwest, with participation from Base10 Partners, Twilio Ventures, and Y Combinator. Coval executives stated that the company has raised a total of $31 million since its founding in 2024 and has established partnerships with over 60 organizations, including Zoom and Deepgram.

Brooke Hopkins, founder and CEO of Coval, said that every company will eventually have voice agents just as they have mobile apps or web apps, but most enterprises currently lack the infrastructure to deploy these systems with confidence. Coval enables teams to simulate, monitor, and continuously improve voice agents, moving from experimentation to reliable large-scale production. Before founding Coval, Hopkins led the evaluation infrastructure team at Waymo.

"Voice will become the primary interface for human-AI interaction, and this shift will create a new infrastructure layer for enterprises," said Scott Beechuk, partner at Norwest. "Hopkins' experience building evaluation systems for autonomous driving technology at Waymo gives her a unique advantage in leading Coval to define how enterprises reliably deploy and scale voice agents. She helped prove autonomous vehicles were viable, and now she is tackling voice AI."

According to the announcement, Coval covers the full lifecycle of voice agents, continuously improving evaluation accuracy through automated agent testing and allowing organizations to run evaluations on millions of voice interactions. Coval executives said the solution can reduce manual quality assurance (QA) processes by up to 30 times and increase voice agent deployment speed by 10 times.

Coval plans to use the new funding to address reliability and compliance issues organizations face during deployment, expand its sales and solutions engineering teams, and enhance product capabilities. The company also highlighted the rapid growth of the voice recognition market, which is expected to reach $20 billion by 2031.

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