en.Wedoany.com Reported - On the morning of March 30th, Shenzhen Metro Group Urban Service Co., Ltd. was officially unveiled at the Shenzhen Metro Building.
Approved by the Shenzhen Market Supervision and Administration Bureau, the former Shenzhen Metro Property Management Development Co., Ltd. (formerly abbreviated as "Shenzhen Metro Property") under the Shenzhen Metro Group has been officially renamed Shenzhen Metro Group Urban Service Co., Ltd. (abbreviated as "Shenzhen Metro Urban Service").
Since its inception in 2006 alongside the birth of Shenzhen's rail transit network, Shenzhen Metro Urban Service has consistently integrated into the pulse of the Special Zone's development with the role positioning of "City Service Steward." After twenty years of steady development, its service footprint has expanded from 400,000 square meters to 18,908,300 square meters. It possesses one "National Property Management Demonstration Project," five "Guangdong Province Property Management Demonstration Projects," and thirteen "Shenzhen Outstanding Property Management Projects." Its wholly-owned subsidiary, Shenzhen Metro Ruicheng (Shenzhen) Technology Service Co., Ltd., has established a comprehensive service system covering all scenarios of rail transit and connecting all dimensions of urban life.
During the "14th Five-Year Plan" period, Shenzhen Metro Urban Service consistently adhered to the development philosophy of "putting people at the center," actively integrated into the overall urban development strategy, and deeply integrated diverse businesses such as cultural and sports services, catering services, property services, energy operation and maintenance, and safety and emergency response, creating an urban service ecosystem with distinctive Shenzhen Metro characteristics. During the "14th Five-Year Plan" period, Shenzhen Metro Urban Service achieved cumulative revenue of 5.3 billion yuan, a 61% increase compared to the "13th Five-Year Plan" period. Its comprehensive service satisfaction score reached 91.43 points, and its ranking among the top 100 national property service enterprises rose from 153rd to 62nd. Its brand influence and core competitiveness have continued to strengthen. As an important extension of Shenzhen Metro Group's "Rail+" business portfolio, Shenzhen Metro Urban Service has deeply integrated into Shenzhen's urban development context. Through key initiatives such as launching the cultural and sports brand "Shenzhen Metro Ruichi Space," the catering brand "Shenzhen Metro Food Lab," pilot projects for "15-minute convenient living circles," near-zero carbon projects, and national standardization pilot projects, it has provided Shenzhen's practical experience for the efficient utilization of public spaces in megacities and the quality upgrade of public services.
It is worth mentioning that, thanks to its dedicated efforts in the standardization of services for comprehensive urban transportation hubs, Shenzhen Metro Urban Service, achieving the top score in Guangdong Province, successfully passed the national-level acceptance inspection for the pilot standardization of operational services in comprehensive urban transportation hubs. This initiative further exported the "Shenzhen Experience" to the Xiong'an New Area, injecting Bay Area momentum into the coordinated development of the Beijing-Tianjin-Hebei region, profoundly illustrating the mission and responsibility of state-owned enterprise reform as a "pioneer and demonstration."
Standing at the new starting point of the "15th Five-Year Plan," Shenzhen Metro Urban Service will firmly grasp the strategic opportunities of urban development and state-owned enterprise reform in the new era, resolutely implementing the dual-wheel drive strategy of "Operating the Metro Circle" and "Serving the City Circle." While consolidating its rail transit support capabilities, the company will continue to deepen its expansion into urban public space operation, refined management of public facilities, and diversified business areas, contributing Shenzhen Metro's strength to Shenzhen's efforts to build a more internationally competitive modern urban governance system.
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