en.Wedoany.com Reported - Japan's Hitachi, Ltd. officially announced on May 19 a strategic partnership with U.S. artificial intelligence safety research company Anthropic. This collaboration will comprehensively strengthen Hitachi's Lumada 3.0 business model, accelerating the secure deployment of physical AI in social infrastructure sectors such as energy, transportation, manufacturing, and finance. As a key component of the partnership, Hitachi will launch a large-scale internal transformation project called "Customer Zero," fully deploying Anthropic's cutting-edge AI models, including Claude, to approximately 290,000 employees globally.
Hitachi President and CEO Toshiaki Tokunaga stated in the announcement that Hitachi possesses over 110 years of deep expertise in OT, IT, and products, while Anthropic has cutting-edge AI model capabilities. The partnership aims to accelerate the realization of AX for customers and society through Lumada 3.0 and jointly explore the future of physical AI. Anthropic CEO Dario Amodei stated that this collaboration will deeply integrate Anthropic's frontier model capabilities with Hitachi's global-scale physical domain, driving AI to form a closed loop in critical sectors like energy, manufacturing, and transportation.
Under the cooperation framework, Hitachi and Anthropic will jointly formulate and implement a large-scale talent development plan. The two companies plan to jointly train approximately 100,000 professional AI professionals, empowering Hitachi employees to use AI tools like Claude across all business processes, including software development, corporate operations, and hardware maintenance, covering roles from engineering technicians to non-engineering positions in sales and planning. Hitachi will leverage this to achieve an overall leap in customer-facing system development and operational capabilities in key areas—Claude's advanced code generation and analysis capabilities, combined with Hitachi's accumulated systems engineering expertise in mission-critical systems, will significantly enhance the efficiency and quality of customer system development and operations.
Hitachi's next-generation social infrastructure solution, HMAX, will deeply integrate the Claude model. This enables intuitive device management through natural language, minimizing downtime; and optimizes maintenance scheduling through advanced algorithms, reducing operational costs. Hitachi and Anthropic will also strengthen collaboration in the cybersecurity domain. Hitachi's Cyber CoE security professional organization will work with Anthropic to enhance the detection and response capabilities against cyberattacks targeting critical infrastructure such as finance, transportation, and power, forming a full-stack protection from physical devices to digital security.
As a core engine driving global value creation, Hitachi announced the official launch of a global organization named the Frontier AI Deployment Center, covering North America, Europe, and Asia. The initial team will consist of about 100 members, with a target to expand to 300. The center's members will be composed of Applied AI experts from Anthropic and Hitachi professionals in IT, OT, products, and security, focusing on use case co-creation, technical deployment support, and solution development in the physical AI field, accelerating the commercial implementation process of AI technology from R&D to engineering.
Headquartered in Tokyo, Japan, Hitachi is a global technology company operating in over 190 countries and regions, managing extensive critical infrastructure in sectors such as energy, transportation, manufacturing, and finance. Anthropic is an AI safety company headquartered in San Francisco, California, USA. This strategic partnership is not a simple AI procurement agreement but a deep coupling between an industrial giant and a frontier AI company at three levels: infrastructure security, employee capability upgrading, and industry solutions, structurally connecting Hitachi's over 110 years of domain knowledge with Anthropic's cutting-edge AI capabilities.
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