Indonesian Operators Commit to Launching Accumulative Internet Quota System

en.Wedoany.com Reported - The Indonesian Cellular Telecommunication Operators Association (ATSI) has committed to introducing service packages with internet quota accumulation or rollover features, in response to a Constitutional Court lawsuit concerning the monthly expiration of mobile operators' internet quotas.

ATSI Executive Director Marwan O. Baasir revealed this during a court hearing on Thursday, June 18, 2026, regarding the lawsuit over the expiration of non-accumulative internet quotas, involving case numbers 273/PUU-XXIII/2025 and 33/PUU-XXIV/2026.

Marwan informed the court of the results of discussions between ATSI and mobile operators such as Telkomsel, Indosat, and XLSmart, following up on previous instructions and suggestions from the panel of judges, and has formulated several alternative solutions.

The first option is that ATSI and mobile operators will continue to offer and develop a variety of internet service package options, including packages with quota accumulation (rollover) features, non-rollover features, and other service innovations, providing greater flexibility for customers. Marwan stated in a press release on Monday, June 22, 2026, on the Indonesian Constitutional Court's official website that these diverse choices and innovations enable customers to select services that best suit their needs, capabilities, and usage patterns.

Second, ATSI and mobile operators are committed to increasing transparency, including presenting product and service information in a simpler and more understandable format, and providing multiple information channels so that customers can more easily monitor data usage and remaining quotas.

Third, ATSI and mobile operators will strengthen customer rights protection, with specific measures including improving the complaint handling system and conducting regular service evaluations. Marwan noted in the statement that this aims to enhance the customer experience while maintaining sustainable service quality.

Finally, ATSI believes that current internet service policies and regulations have balanced the needs of customers with the business sustainability of telecom operators. This approach is crucial to ensuring the public continues to have access to inclusive and high-quality services, while supporting operators in expanding investment, improving network infrastructure, and launching service innovations. Marwan concluded that ATSI and mobile operators will continue to explore various service innovations to provide better added value and flexibility for customers and industry sustainability in line with technological developments.

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