en.Wedoany.com Reported - Pudu Robotics has signed a strategic cooperation agreement with Shenzhen Culture & Tourism Industry Development to jointly develop the world's first full-scenario robot service hotel on the West Artificial Island of the Shenzhen-Zhongshan Link in the Guangdong-Hong Kong-Macao Greater Bay Area, China.
The hotel will integrate robots across all major service scenarios, including guest reception, room delivery, cleaning, catering services, and customer support. Centered on embodied artificial intelligence (embodied AI) and multi-robot systems, the project represents one of the most comprehensive deployments of robotics in a real-world hotel environment.
Cong Guo, co-founder and CTO of Pudu Robotics, stated that this collaboration marks a significant step toward large-scale deployment of embodied intelligence in high-end hotel settings, and provides an opportunity to explore new service models where AI and robots work together to deliver intelligent end-to-end experiences in the real world.
The Shenzhen-Zhongshan Link is one of the world's most complex cross-sea transportation systems, integrating bridges, tunnels, artificial islands, and underwater interchanges. As a strategic gateway connecting core cities in the Greater Bay Area, the West Artificial Island offers a platform to showcase next-generation technologies to global travelers. Pudu Robotics and Shenzhen CTID Co. Ltd will implement the project in phases, with a long-term vision extending to 2030, gradually introducing advanced robotics and AI capabilities to create a new global benchmark for the integration of hotels, tourism, and intelligent automation. According to the project roadmap, the hotel will be launched in phases starting this year, with trial operations planned for the end of 2026, opening some guest rooms and robot services to the public.
To demonstrate the project's vision, Pudu Robotics transformed the signing ceremony into a live demonstration of future hotel operations, showcasing a full suite of robotic solutions operating collaboratively in a hotel environment. Attendees experienced autonomous retail and delivery through the FlashBot intelligent vending system; the PUDU T300 demonstrated heavy luggage transport and autonomous elevator interaction, showcasing a 300 kg payload capacity. The PUDU CC1 Pro and PUDU MT1 cleaning robots performed real-time floor cleaning on site, demonstrating AI-native waste detection and autonomous floor maintenance. The BellaBot Pro served freshly brewed coffee to guests, interacting through voice and lighting effects; the KettyBot Pro continuously delivered refreshments during the event and displayed event information on its advertising screen. The demonstration concluded with an interactive performance by the PUDU D5, giving attendees a glimpse of how robots can create engaging and memorable guest experiences beyond operational efficiency.
Unlike traditional smart hotels that rely on isolated automation tools, this project is designed around a fully connected robot service ecosystem. From arrival and check-in to room service, dining, housekeeping, and lifestyle amenities, robots will work collaboratively throughout the guest journey, providing a seamless and highly personalized hotel experience. By integrating multiple robot types into a unified operational framework, the hotel will achieve continuous autonomous service across its public spaces, guest rooms, and back-of-house areas, establishing one of the industry's first truly end-to-end robotic hotel environments.
Powering the hotel's intelligent operations are Pudu Robotics' embodied intelligence foundation model, PuduFM 1.0, and the general-purpose embodied AI agent platform, PuduAgent. Pudu Robotics has pioneered the application of advanced autonomous driving methods to indoor robotics, building a unified end-to-end software and AI architecture based on Vision-Language-Action (VLA) models and world model-driven navigation technology. This architecture enables robots of different physical forms and responsibilities to operate on a common intelligence framework: reception robots can understand gestures and social interactions, delivery robots can autonomously optimize routes, and cleaning robots can dynamically adapt to environmental changes—all leveraging the same core AI capabilities. By enabling efficient transfer of knowledge and intelligence across different robot categories, the platform significantly accelerates product development and deployment while ensuring consistent user experiences across scenarios.
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