en.Wedoany.com Reported - On June 29, China Mobile confirmed that the company has established a Token Office. Earlier market reports indicated that following the establishment of the Digital Intelligence Business Department and the Computing Power Office, China Mobile has added a new Token-related organization, with a direction pointing towards the full-process coordination of "creating Tokens, delivering Tokens, and applying Tokens." China Mobile has confirmed the establishment of the Token Office, but online rumors such as "the office has a higher level and is directly led by core group leaders" have not yet been confirmed. This organizational adjustment indicates that China Mobile is integrating computing power, models, cloud resources, network capabilities, and AI applications into a more unified operational system, attempting to transform Tokens from a large model technical concept into a measurable, schedulable, and operable AI service resource.
Tokens are the basic measurement units when large models process text, speech, images, and multimodal content. For telecom operators, Tokens can also become a new type of service granularity in the AI era, similar to voice minutes, SMS counts, and data packages in the communication era, except that they correspond to model calls, inference services, and intelligent application consumption.
China Mobile has previously laid the groundwork for products and ecosystems around Token operations. In May, China Mobile released its Token operation ecosystem and initiated a Token operation ecosystem alliance with multiple ecosystem partners, proposing to build a new space for Token operations based on the integration of "general computing, intelligent computing, and computing power." Related Token packages have also begun to enter market discussions, indicating that telecom operators are exploring how to package AI call capabilities into service products for users and enterprises. The establishment of the Token Office can be understood as the organizational continuation of these preliminary actions: computing power resources require unified scheduling, model capabilities require unified access, customer packages require unified design, and both enterprise and personal scenarios require a unified operational approach. Without a dedicated organization to drive it, Tokens could easily be scattered across cloud companies, computing power departments, marketing departments, enterprise business lines, and application teams, making it difficult to form a scaled product.
The focus of this adjustment is to streamline the AI service chain. Creating Tokens corresponds to model training, model inference, industry-specific large models, and intelligent agent capability building; delivering Tokens corresponds to cloud-network resources, computing power centers, edge nodes, and network connections; applying Tokens corresponds to scenario implementation in personal assistants, enterprise intelligence, customer service, office work, marketing, industrial internet, connected vehicles, and the Internet of Things. China Mobile possesses a communication network, Mobile Cloud, computing power centers, enterprise customers, and a user base of hundreds of millions. If the Token Office can form a horizontal coordination mechanism, it has the opportunity to package scattered AI capabilities into packages, interfaces, platforms, and industry solutions, allowing AI services to be measured, distributed, and operated just like communication services.
Telecom operators entering Token operations are also related to changes in the business model of AI infrastructure. The cost of large model services comes not only from the model itself but also includes GPU/AI accelerator cards, servers, storage, networks, data center electricity, model optimization, and call scheduling. Token measurement can transform complex computing power consumption into service units that are easier to price and manage. Enterprise customers can purchase AI capabilities based on call volume, concurrency, scenario packages, or industry solutions. For China Mobile, this type of operational system can transfer experience from communication package management to the AI service market, extending the capability of "connecting users via networks" to the capability of "connecting users and enterprises via intelligent capabilities."
The actual responsibilities, organizational level, and specific person in charge of the Token Office still need to be confirmed based on China Mobile's official disclosure. What has been confirmed at this stage is the establishment of the new department; what has not been confirmed are the online rumors regarding its level and leadership configuration.
Whether this type of organizational adjustment can produce practical results in the future depends on whether China Mobile can turn Token operations into a viable product system. Individual users need low-barrier, low-cost, and stable AI assistants and intelligent services; enterprise customers are more concerned about data security, private deployment, industry-specific models, interface stability, and cost control; developers and ecosystem partners need open interfaces, settlement mechanisms, model selection, and service revenue sharing. If the Token Office is merely an internal coordination body, its impact will be relatively limited; if it can connect Mobile Cloud, the computing power network, the model ecosystem, package design, enterprise industry solutions, and terminal applications, it could become a crucial lever for the scaled operation of China Mobile's AI business.
China Mobile's establishment of the Token Office marks a shift in telecom operators' understanding of AI business from "building computing power resources" to "operating intelligent capabilities." Computing power centers address where AI capabilities run; Token operations address how AI capabilities are measured, priced, distributed, scheduled, and reused. As large model applications enter customer service, office work, marketing, urban governance, industrial internet, and personal terminals, Tokens may become an important operational unit for telecom operators' AI business. For the communications industry, this means that AI services are no longer just an add-on to cloud computing business but may develop into a new type of operational object following voice, data, and cloud resources.
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