Hansen Renews BSS Deployment Contract with Telefónica Germany
2026-06-02 09:39
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en.Wedoany.com Reported - Hansen Technologies (Hansen Technologies) has renewed its strategic partnership with Telefónica Germany (Telefónica Germany). Hansen Technologies is a leading global provider of software and services for the communications, media, and energy utility industries.

This renewal agreement builds on years of continuous delivery and mutual trust, marking the latest milestone in this collaboration. The agreement expands Telefónica Germany's deployment of Hansen Technologies' cloud-based, AI- and API-driven Business Support System (BSS) solution, achieving a fully integrated suite from product definition to order fulfillment. To date, Hansen Technologies has successfully supported the migration of millions of Telefónica Germany customers to a cloud-native ecosystem, demonstrating the scale, reliability, and operational confidence established by both organizations.

Under the terms of the renewal, Telefónica Germany becomes one of the first operators to trial Hansen Technologies' pre-integrated agentic AI capability within Catalog. The Catalog Agent is designed to enhance how telecom companies manage and evolve their product catalogs, representing the next step in bringing AI-native functionality directly into core BSS workflows, unlocking the value of AI for network operators.

Scott Weir, President of Communications and Media at Hansen Technologies, stated that Telefónica Germany is exactly the kind of forward-thinking operator partner Hansen aims to grow with. This renewal reflects not only the depth and maturity of their joint plans but also their ambition to lead digital transformation. He noted that Hansen Technologies is proud to be the platform of choice for this critical ecosystem as Telefónica Germany modernizes its operations and explores new frontiers in AI-assisted service management.

Thomas Bergmann, Director of Mass Market at Telefónica Germany, added that the company is fundamentally modernizing how it designs, manages, and evolves its products and services. The BSS transformation focuses on agility, scalability, and preparing core systems for AI-native capabilities. The renewed partnership lays the foundation for the next phase, with Hansen Technologies supporting this journey as a strong technology partner.

This deployment is a cornerstone of Telefónica Germany's BSS program—one of the most ambitious digital transformation initiatives in the industry. The program aims to fundamentally modernize Telefónica Germany's product and service architecture, eliminate legacy complexity, and create the operational agility to launch new products faster in an increasingly competitive market. This renewal underscores Hansen Technologies' continued momentum in the European Tier-1 operator segment and its strategy of delivering deeply integrated, TM Forum-compliant, composable BSS solutions that evolve with operators' transformation plans.

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