en.Wedoany.com Reported - The gWorks Cloud platform launched in Adams Village, Nebraska, has reduced bank reconciliation time from three hours to 45 minutes, improving local government operational efficiency.
Adams Village, with approximately 600 residents, is a close-knit community where everyone knows each other, according to Village Clerk and Treasurer Kendra Jantzen. The village is a typical customer of gWorks services: managing local government affairs with limited resources and a small staff, lacking a dedicated IT department.
Like many small villages, Adams previously relied on paper-based and multi-step systems, making daily tasks time-consuming and difficult to manage. Monthly bank reconciliation took about three hours, and utility bills required multiple steps to access basic customer information. At year-end, the village had to ship five or six boxes of paper records to auditors.
In July 2025, Adams officially launched the gWorks Cloud platform, implementing utility billing, financial management, and the FrontDesk citizen engagement tool. The platform integrates the village's core workflows into a unified system accessible from any location with an internet connection.
Jantzen stated that bank reconciliation time has now been reduced by approximately 75%. When residents pay bills online through FrontDesk, payments automatically flow into accounts payable and bank reconciliation systems, eliminating duplicate data entry. For utility billing, customer usage data can be displayed on the same screen, making it easier to identify abnormal consumption and proactively contact households. The village no longer ships paper records to auditors; documents are stored and transmitted digitally. Jantzen can access the platform from home, gaining flexibility not available with the previous system. gWorks' support team responds quickly to issues.
gWorks CEO Moneesh Arora noted that in towns like Adams, where the clerk also serves as treasurer, daily chores can consume an entire week, and the time saved can be directly redirected to community services. gWorks currently serves over 2,000 local governments across 48 states, providing small-scale agencies with operational tools similar to those used by larger institutions.
Founded in 1978 and headquartered in Omaha, Nebraska, gWorks offers cloud-native ERP, accounting, utility billing, payment, asset management, operations, and citizen engagement software designed specifically for local governments. The company is part of BV Investment Partners' portfolio.
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