en.Wedoany.com Reported - Scurri has announced a partnership with AIT Home Delivery to integrate the latter's premium next-day, two-person last-mile delivery service into the Scurri delivery management platform. This enables retailers selling large, bulky, and high-value items to access AIT Home Delivery's specialized services within the Scurri ecosystem, including next-day delivery, in-room placement, assembly, installation, and packaging removal.

With the new feature, retailers can display available delivery time slots at checkout, allowing customers to choose a convenient time at home for this white-glove service. This helps reduce first-attempt delivery failures, thereby lowering costs for all parties involved and eliminating the need for post-purchase scheduling with customers. AIT enhances the next-day delivery experience by managing the entire lifecycle: setting delivery commitments based on time slot selection, assigning the correct service and labels, tracking deliveries to inform customers, and providing customers with detailed information about the expected service.

Retailers are under increasing pressure to improve the delivery experience for high-involvement purchases such as furniture, appliances, and home fitness equipment, as customer expectations have moved beyond doorstep delivery. This partnership reflects the growing demand among retailers for more sophisticated post-purchase delivery options, as the delivery experience increasingly influences repeat purchases and customer retention. By integrating AIT Home Delivery into the Scurri platform via a single API, retailers can streamline access to specialized next-day home delivery services while reducing operational complexity. Using Scurri's rules engine, retailers can dynamically assign carriers and service-level deliveries, helping to match fulfillment options with order types, customer needs, and delivery requirements.

The integration also extends Scurri's brand tracking capabilities to the premium home delivery journey through Scurri Track Plus, enabling retailers to provide real-time updates and proactive delivery notifications designed to reduce "Where is my order?" inquiries and boost customer confidence.

Samuel Scott, Sales Director for UK and Europe at AIT Home Delivery, said: "For furniture, appliances, and other high-involvement purchases, the last-mile delivery is often the moment that defines a customer's perception of a brand. By partnering with Scurri, we help retailers deliver professional home delivery services, creating a more connected, transparent, and customer-centric post-purchase journey."

Rory O'Connor, Founder and CEO of Scurri, said: "Retailers need parcel delivery options, but they also need flexible access to premium fulfillment services that protect the customer experience and build loyalty. Our partnership with AIT Home Delivery is designed to meet this need."

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