en.Wedoany.com Reported - The TM Forum's DTW Ignite 2026 annual conference was held in Copenhagen, focusing on key telecom industry topics such as AI applications, digital sovereignty, and network automation.

AI was a central theme of this year's conference. Tech Mahindra highlighted the significant advantages of AI agents in handling two types of customer service requests. Blue Planet, in collaboration with Telefónica Deutschland, used AI to create 5G network slices, while Nokia and Google Cloud partnered to leverage AI agents in solving telecom network challenges. Some experts pointed out that energy management is becoming the next important direction for telecom operators' AI applications. The CEO of TM Forum cautioned the industry against betting all resources on edge opportunities. Amdocs showcased an AI-based telecom customer service solution that enhanced user interaction experiences.

On digital sovereignty, MTN proposed a "data embassy" solution to address related challenges. The conference also explored the distinction between telecom automation and autonomy, concluding that they are not the same concept. Some analysts noted that the current development model of telecom operators has limitations that may hinder their progress. The day's discussions revolved around the theme of "trust." Industry insiders questioned the current implementation path of network APIs for telecom operators. Additionally, some argued that the most important news from this DTW conference was an agreement that most people overlooked.