Precisely's Customer Communication Management Solution Now Deployable on AWS, Enabling Regulated Enterprises to Retain Data Control
2026-05-20 15:54
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en.Wedoany.com Reported - Precisely, a global leader in data integrity, announced on May 19 (local time in the U.S.) that its EngageOne™ Compose and EngageOne™ Vault Customer Communication Management (CCM) solutions can now be deployed directly on Amazon Web Services (AWS). This move breaks the long-standing deadlock for regulated enterprises between data control and cloud transformation, allowing them for the first time to migrate sensitive customer communication workloads to their own controlled AWS environment while fully retaining existing systems and workflows, without needing to move data to any third-party Software as a Service (SaaS) solution outside their platform.

Allan Christian, General Manager of Precisely's EngageOne Solutions, stated in the official announcement: "Regulated enterprises need a clear path to evolve customer communications in the cloud without sacrificing governance or control. By enabling EngageOne Compose and EngageOne Vault to run directly within the customer's own AWS environment, businesses can build on what they have, gaining scale, higher throughput, and a lower operational burden, while reducing migration risk and cost."

This new deployment model is specifically composed of four core capabilities: running composition and archiving services within the customer's AWS account, ensuring data, security, and compliance policies remain entirely under enterprise control; enabling elastic scaling and higher throughput, automatically adjusting capacity to meet peak communication volumes and accelerating processing for digital and print channels; reducing operational overhead by eliminating the need to manage fixed infrastructure, patches, and upgrades, instead leveraging AWS services and automation; and governing the full communication lifecycle, unifying the management of creation, composition, delivery, archiving, and compliant retrieval across digital and print channels.

Addressing the widespread dilemma in regulated industries—either migrating to SaaS and losing data sovereignty, or undertaking costly and complex re-architecting—Precisely's solution hits the mark directly. As enterprises continuously expand digital and AI-driven customer experiences, building customer communications using trusted and governed data is becoming increasingly critical. By running EngageOne Compose and EngageOne Vault on AWS, enterprises can securely leverage high-integrity data to generate, deliver, and preserve customer communications, thereby supporting business scenarios such as AI-driven automation, data analytics, and scalable customer interactions.

Precisely is an enterprise software solutions provider headquartered in Burlington, Massachusetts, USA, specializing in data integrity and data governance. Its business covers over 12,000 organizations in more than 100 countries globally, including 95 of the Fortune 100. The company is dedicated to providing high-quality, governed foundational information for AI, automation, and analytics through its portfolio of software, data strategy consulting, and data products.

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