en.Wedoany.com Reported - New Zealand equipment distributor TDX has achieved the highest fleet connectivity rate among global Volvo Construction Equipment dealers, with 66% of machines in its network actively reporting data through the manufacturer's telematics network. The Christchurch-based distributor stated that this achievement places it ahead of Volvo CE dealers in Europe and broader international regions, reflecting a strategic shift from passive monitoring to using machine data to drive customer operational decisions.
Laura Velasquez S, TDX's Uptime Manager, noted that without machine connectivity, it is impossible to grasp the actual situation. This strategy has already yielded tangible results. After a national waste and recycling operator connected its fleet to the Volvo ActiveCare system, TDX received approximately 300 diagnostic cases in the first month. Analysis revealed that 38% of the machines in the fleet required maintenance every 250 hours instead of the standard 500 hours due to operating environments demanding higher standards for air filtration and cooling systems. Laura pointed out that with machines connected, the team can analyze trends and make recommendations based on actual conditions. ActiveCare processes telematics data through Volvo's Uptime Centre in Sweden, using advanced analytics and uptime experts to filter out non-critical events and identify cases requiring attention, while providing customers with weekly reports highlighting machine behavior, critical alerts, and four-week operating trends.
TDX is currently considering using ActiveCare data for used equipment valuation, leveraging lifetime operating records to inform trade-in pricing. Laura believes the value of connectivity extends beyond monitoring itself.
TDX is also piloting Volvo's Site Operations real-time productivity platform at a large quarry in New Zealand. The system tracks cycle times, monitors output per operator, and plans to generate heat maps of speed and idle time for mixed fleets with multiple brands in the future. The trial helps validate operational assumptions and identify potential areas for productivity improvement. Volvo continues to expand its connected ecosystem, with Volvo Connect serving as a central hub providing one-stop access to machine data, fleet insights, service information, and connectivity services. TDX operates 18 branches in New Zealand with over 100 technicians and is an authorized distributor for Volvo CE, Yanmar CE, Perkins, Kohler, Allison Transmission, FUCHS Material Handling Equipment, and Shell lubricants.
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