en.Wedoany.com Reported - Didi Chuxing (DiDi) has reached a cooperation agreement with the Secretariat of Public Security of Mexico City (SSC-CDMX) to implement real-time monitoring of all trips on its platform in Mexico City during the 2026 World Cup.
Both parties stated that this cooperation mechanism aims to enhance the ability to prevent incidents, handle emergencies, and reduce response times through institutional collaboration and cutting-edge technology integration.
Didi Chuxing (DiDi) explained that through this collaboration, 100% of all trips on its platform will be reviewed in real time by an artificial intelligence (AI) ecosystem. The AI model will be directly connected to law enforcement to coordinate support when necessary, with particular attention to cases involving a gender perspective. The AI will analyze multiple variables to detect operational anomalies, including route deviations, abnormal speed patterns, or braking telemetry data, while also assessing contextual factors such as time, potential accident zones, and relevant user profiles (especially those with prior report records).
When the system detects an anomaly, relevant information is transmitted within milliseconds to DiDi's specialized agent team, which verifies and categorizes it according to internal protocols. Once a potential emergency is confirmed, the platform locates the police precinct of the trip via GPS and requests support from the Secretariat of Public Security of Mexico City (SSC-CDMX) as soon as possible. According to both parties, the collaboration features the following: the protocol can be automatically executed natively in the device background without requiring user action, with the system always protecting user information; automatic alerts and escalation to a specialized team when AI confirms an anomaly; actionable measures implemented by the specialized team according to the protocol during security incidents; precise identification of the police precinct and establishment of direct communication channels with precinct heads under the Secretariat of Public Security of Mexico City (SSC-CDMX); and the construction of a public-private collaborative cyber-physical protection network to safeguard citizen safety.
Hermenegildo Lugo Lara, an officer from the Subsecretariat of Intelligence and Police Investigation of Mexico City (Subsecretaría de Inteligencia e Investigación Policial), expressed confidence that DiDi's technology will help quickly detect anomalies and drive necessary actions to respond to emergencies. Pablo Lamuraglia, DiDi's Global Director of Security, stated that the platform's security ecosystem requires joint efforts from all parties, with authorities being a fundamental part. He hopes to improve the experience before and after each trip through technological tools, making residents and visitors of the capital not only safer but also feel safer.
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