en.Wedoany.com Reported - South Korea's KT M Mobile (KT엠모바일) announced on the 22nd that it has officially launched a ChatGPT-based conversational AI plan recommendation service on its official direct sales mall.
The service is available on the official direct sales mall and can be used not only by KT M Mobile users but also by non-users. Users can ask questions through conversation in the chat window, and the AI will recommend personalized plans accordingly. The service also supports uploading photos of monthly communication bills, and the AI analyzes the user's usage history to recommend more suitable plans. Additionally, the platform offers various entry points such as searching by usage patterns, recommending bundled internet and TV products, viewing popular plans, and searching for frequently asked questions.

Recommendation results can be shared via copied links, text messages, or KakaoTalk. Children can check their parents' plans on their behalf, and parents can also look up their children's plans and share them with each other.
KT M Mobile CEO Kim Eui-hyun (김의현) stated that through this service, from the plan exploration stage to post-subscription consultations, an AI-based personalized experience can be provided. Going forward, the company will set a new standard for affordable mobile services through comprehensive AX (AI Transformation) upgrades across all user touchpoints.
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