Russian MTS Uses Smart Engines Technology to Speed Up Home Internet Onboarding
2026-07-03 14:36
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en.Wedoany.com Reported - MTS has introduced Smart Engines' artificial intelligence recognition system for signing home internet contracts, automatically filling in printed and handwritten information from passports, allowing customers to complete the onboarding process quickly without manually entering passport data. All processing is performed locally on MTS employees' devices, eliminating the need to transmit personal data to external systems, thereby ensuring customer information security. Smart Engines representatives disclosed this to Cnews.

For MTS, equipping field employees with advanced document recognition technology is crucial. The Smart Engines system can securely and in real-time fill in customers' passport and registration data in less than one second.

MTS has been using Smart Engines technology since 2019. The solution has demonstrated effectiveness in real-world operations: recognition quality reaches 100% even under low light, glare, shadows, and extreme shooting angles. Smart Engines technology automatically identifies printed and handwritten information on main pages and registration pages, immediately entering it into the MTS system, which is particularly critical during high volumes of customer applications.

The Smart Engines system maintains high recognition quality under conditions where traditional solutions experience reduced accuracy: even when document images are rotated, bent, or captured in darkness, the AI can recognize data. Meanwhile, all processing is performed locally on employees' devices, avoiding data transmission to external networks, ensuring a high level of security for MTS customers' personal data.

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