T-Mobile US Chief Network Officer Ankur Kapoor: AI is Moving from the Cloud to the Core Network
2026-03-10 13:33
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Wedoany.com Report on Mar 10th, As the global telecommunications industry shifts from the 5G coverage race to deep-diving into user experience, US telecom operator T-Mobile is attempting to move artificial intelligence technology from the cloud down to the network core, aiming to build a more intelligent and adaptive communications infrastructure. Ankur Kapoor, Chief Network Officer of T-Mobile, recently revealed in an interview that the company has successfully embedded AI into the core layer of its nationwide 5G Standalone (SA) architecture. This technological shift aims to enhance the actual operational efficiency of the network and unlock new possibilities for consumer and enterprise applications.

Kapoor stated, "We've actually embedded AI into the network. It's now built into the network core." He recalled that early 5G discussions primarily focused on speed and coverage, but as infrastructure matures, the industry's focus is shifting to the actual user experience. The AI system built by T-Mobile can run directly within the network core, natively supporting voice calls, working on any device, and possessing the capability to function globally with roaming. This means AI is no longer just an external capability floating in the cloud but has become an integral part of the network itself.

With the full deployment of standalone 5G infrastructure, T-Mobile has begun embedding AI directly into the underlying network layers. Kapoor emphasized that the shift from consumer use cases to enterprise use cases is a key driver of this strategy. The company is exploring applications in industrial environments through embodied AI and edge computing technologies. For instance, the newly launched Edge Control product can process data closer to the user, allowing for real-time local decision-making, thereby reducing latency and improving response times.

When addressing the challenges of network coordination across vendors, domains, and cloud platforms, Kapoor revealed that T-Mobile has developed a vendor-agnostic real-time orchestrator capable of unified scheduling and resource allocation across the entire network. This technology is seen as a crucial step towards achieving a programmable network. In the future, enterprise customers may be able to customize the operational parameters of their network slices according to their business needs, realizing true Network-as-a-Service.

Kapoor traced the origin of this network transformation back six years—when T-Mobile made three major strategic bets: 5G Standalone architecture, large-scale deployment of mid-band spectrum, and the comprehensive introduction of a cloud-native network architecture. These earlier investments are now forming the foundational support for the embedding of AI capabilities. Recently, T-Mobile received recognition in the JD Power U.S. Wireless Network Quality Performance Study, which Kapoor views as significant validation from customers and further evidence of the market value of its technological path.

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