en.Wedoany.com Reported - Google Cloud and Nokia have announced an expanded partnership to integrate Google's Gemini multimodal model into Nokia's network software suite, the Nokia Assurance Center, aiming to help telecom operators reduce operational costs and accelerate network issue resolution. Based on the Gemini model, the two companies have developed six dedicated AI agents to drive network operations toward full automation and self-direction.
Modern networks generate increasingly vast and complex data volumes, creating significant operational bottlenecks for telecom operators. Traditional manual troubleshooting methods struggle to cope with escalating network alerts, often leading to costly service disruptions. This collaboration introduces AI agents that process raw data in real time, helping operators distinguish critical infrastructure issues from background noise, thereby accelerating fault resolution and safeguarding revenue.
Nokia has introduced six proprietary dedicated agents, each independently managing specific operational tasks while also collaborating to solve complex network problems. The Router agent acts as the central orchestration layer, interpreting user intent and coordinating communication among other agents while ensuring compliance with operational rules. The Event triage agent analyzes alerts and compares them with historical patterns to identify root causes and operational impact. The KPI selector agent provides expert-level explanations of network performance metrics, definitions, and measurement units. The Anomaly reasoner agent investigates deviations in network behavior, determining whether they are genuine issues or false positives. The Action reasoner agent matches events with an automation catalog and recommends specific remediation steps. The Dashboard agent enables users to quickly generate visual analysis reports using natural language.
Nokia built these capabilities using Google Cloud's Agent Development Kit (ADK) on the Gemini Enterprise Agent Platform. This framework enables Nokia to rapidly develop intelligent dialogue and routing paths based on Gemini's multimodal reasoning. The entire multi-agent system operates within standard Google Cloud computing and storage environments, without the need for complex managed services. By deploying agents directly using standard tools such as Kubernetes and Google Cloud Storage, Nokia ensures cost optimization, flexibility, and compatibility with existing customer environments, including Google Cloud tenants.
This framework adopts what Nokia calls a "glass box autonomy" model. The Action reasoner agent serves as an advisory layer, providing confidence-based remediation recommendations to engineers, while human engineers retain final approval authority over critical control points. For low-risk scenarios where policies permit, the architecture can also support fully closed-loop automation. By shifting from reactive monitoring to a proactive agent-based architecture, telecom operators are expected to achieve significant cost savings and reliability improvements. The agents can reduce network issue resolution time by 50% to 80%, while filtering data fluctuations to minimize false positives and unnecessary escalations. Employees can use natural language to instantly generate dashboards and performance reports. The agents operate efficiently on operators' existing cloud infrastructure, avoiding the need for expensive custom software overlays.
Currently, the Router agent and Event triage agent are fully functional. The platform is scheduled to officially launch as a SaaS model on the Google Cloud Marketplace in September 2026, allowing operators to deploy certified agent starter packs for use with the Nokia Assurance Center. Nokia will deliver the remaining agents through rolling software updates, with releases continuing from late 2026 through 2027, and gradually expanding to Nokia's broader network product portfolio, including Unified Inventory, Data Suite, and Orchestration applications. Live demonstrations of these autonomous network agents will be showcased at the DTW Ignite event from June 23 to 25 in Copenhagen, where visitors can view real-time use cases at the Google Cloud booth (#201) and the Nokia booth (#306).
Vivek Jaiswal, Senior Vice President of Autonomous Networks at Nokia, stated that the AI era requires a new type of network—programmable, natively AI-capable, and able to operate at machine speed. By integrating Gemini-powered agents into Nokia's automation portfolio, they are helping telecom operators move beyond manual operations to maximize performance, ensure reliability, and discover new efficiencies in their data. Sridhar Gollapudi, Head of Global Telecom Market at Google Cloud, noted that agentic AI represents a fundamental shift in how telecom networks are managed, enabling operators to move from rigid templates to dynamic, goal-oriented automation. Louis Powell, AI Technical Director at GSMA, commented that the Open Telco AI Platform represents a key milestone in building trusted, domain-specific intelligence for the telecom industry. By leveraging open-source foundations like Gemma, they are proving that high-accuracy, efficient, and reproducible models can be built through global industry collaboration. Mark Austin, Vice President of Data Science and AI at AT&T, stated that Gemma models are increasingly becoming the standard for open-source fine-tuning. By training these models specifically on telecom data, they will surpass older models several times their size in certain telecom scenarios, helping improve accuracy while reducing costs.
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