en.Wedoany.com Reported - Ethiopia officially launched the unified digital platform MESOB on June 20, 2025, aiming to centralize public service access and accelerate administrative modernization. The app was unveiled at the "Digital for Excellence" summit held that day, with the goal of simplifying citizen procedures and speeding up the digital transformation of the public sector.
Developed by the Ethiopian Artificial Intelligence Institute, MESOB operates as a government super app. Through a single account based on the national digital identity system (Fayda), users can access over 185 public services, including ID document processing, tax procedures, business licenses, work permits, and investment formalities. The platform leverages the interconnection of databases across multiple administrative departments, eliminating the need for users to repeatedly submit the same information and reducing trips to various government offices. Authorities believe this integration is expected to shorten processing times, enhance administrative transparency, and reduce opportunities for corruption arising from manual processes.
The launch of MESOB aligns with the global trend of digital public infrastructure (DPI). Such systems are typically built on three pillars: digital identity, intergovernmental data exchange platforms, and online accessible services. In Africa, several countries including Rwanda, Kenya, and Morocco are also investing in similar infrastructure to improve public service accessibility and drive economic digital transformation. In Ethiopia, MESOB is a cornerstone of the government's 2025-2030 digital strategy. The Fayda system it relies on had over 20 million registered users and 55 connected institutions as of July 2025. During the pilot phase launched in April 2025, MESOB integrated 12 federal agencies and 41 public services, with authorities planning to gradually expand it to all ministries and public institutions nationwide.
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