en.Wedoany.com Reported - UK housing association Caledonia Housing Group has recently unveiled its "Shaping the Future" business plan, covering 2026 to 2031, aimed at making a difference for current and future tenants. The plan focuses on three key priorities: strengthening services to continuously improve the tenant experience, building partnerships to deliver new homes and community support, and expanding the group's influence in the areas it serves.

In terms of housing investment, Caledonia plans to invest over £30 million in its existing homes over five years, focusing on improving energy efficiency and reducing household bills. During the same period, it will also deliver at least 500 new affordable homes, responding to the Scottish Government's national policy agenda. Demand for affordable housing continues to rise, with many families facing increasing financial challenges.

The plan also includes investment in digital transformation, with spending on systems and services to enhance responsiveness, efficiency, and tenant access convenience, while creating the capacity to support future business growth. Caledonia makes clear that its workforce is crucial to achieving these priorities, including a focus on providing responsive and localised services.

Caledonia manages over 8,000 homes across eight local authority areas. The group was named "Housing Association of the Year" and won the "Community Contribution Award" at the 2025 Scottish Housing Awards, and was listed as one of Scotland's top ten best companies to work for in the Best Companies Awards.

Beyond housing investment and service improvements, Caledonia continues to provide financial support for tenants. Through a partnership with Lightning Reach, it has supported over 350 tenants, securing £17,600 in direct financial support and identifying a further £26,100 in previously unclaimed benefits. A partnership with Scarf has secured £13,000 in direct financial support for tenants, helping to reduce household energy costs by £140,000 and cutting carbon emissions by approximately 175 tonnes through the provision of energy advice and practical efficiency measures. The group also offers wider support including hardship grants, medical adaptations, and community grants.

Julie Cosgrove, Chief Executive of Caledonia Housing Group, said: "At a time when so many individuals and families are under pressure, our role is more important than ever. Our business plan is designed to ensure we continue to provide safe, affordable homes, reliable services, and meaningful support to help people and communities thrive. The 'Shaping the Future' plan sets out how we will continue to strengthen tenant services, invest in existing homes, and keep building the much-needed affordable homes of the future."

Julie Cosgrove also noted: "It also reflects our commitment to listening to tenants, working with mission-aligned partners, and using our scale and strength as an organisation to make a greater impact in the communities we serve. People are at the heart of everything Caledonia does, and our business plan embodies this as we strive to support tenants and their families in navigating the challenges they face."

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