en.Wedoany.com Reported - Recently, German email service provider GMX has experienced significant customer growth. CEO Michael Hagenau pointed out that, influenced by the Donald Trump administration, Germans are concerned about potential unauthorized access to their personal data by US authorities, leading to a surge of new users—a phenomenon similar to that following the exposure of surveillance programs by whistleblower Edward Snowden in 2013.

Alongside user growth, the Karlsruhe-based company has integrated generative artificial intelligence features directly into its email service. Previously, AI was used in the GMX backend for email classification, spam detection, and phishing identification. With the new features, users can aggregate various newsletters, contracts, or travel booking information from their inbox; when composing emails, a digital assistant can help draft content, optimize expressions, or complete translations.

GMX does not use external AI tools like ChatGPT. Hagenau explained that the company chose self-hosted open-source AI models. "If we adopted language models from OpenAI or other US providers, data would need to be transmitted to the US, fundamentally contradicting our commitment to data privacy." By using open-source AI language models, user data neither flows to external platforms nor is used for training purposes.

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