en.Wedoany.com Reported - Digital edge processing company Pulsant has completed a £2 million investment plan to upgrade its data center campus in the UK, with a focus on enhancing user work experience.
The upgrades cover multiple sites including Croydon, Edinburgh, Maidenhead, Manchester, Milton Keynes, Newcastle, Reading, and Rotherham. The improvements are not aimed at the data center halls themselves, but rather at the people who use these facilities daily, including clearer navigation signage, renovated interior spaces, upgraded assembly rooms, improved meeting spaces, and new rest areas for engineers, IT teams, and visitors.
In the data center industry, discussions often focus on topics such as power, cooling, connectivity, and capacity, while the daily experience of staff working in these facilities is frequently overlooked. For colocation customers, engineers and technicians still need to be on-site to install, configure, and manage their own infrastructure, making the work environment a critical factor.
Pulsant stated that the "Data Center Experience" initiative drove this investment, which was first piloted in Croydon in early 2024. The company collaborated with customers through user groups to understand how the facilities are actually used, with feedback indicating a need for more welcoming, efficient, and collaborative spaces.
Currently, over 500 UK businesses use Pulsant's colocation services, deploying their own servers and IT infrastructure within the company's secure interconnected facility network.
Pulsant Chief Operating Officer Ben Cranham said that data centers are typically designed primarily around infrastructure, rather than the people who work in them every day. The company has been committed from the outset to creating spaces where everyone—including customers, partners, visitors, and teams—feels welcome, supported, and happy to be there. They listened to the people who spend time in the data centers to shape environments that reflect how work is done now and in the future, enhancing well-being and productivity through attention to detail, and standing out in the market.
Upgrade measures also include improved signage and new zoning layouts to help engineers navigate sites more easily; new dedicated rest areas for calls, meetings, and breaks; and modern meeting rooms equipped with audiovisual technology and visitor Wi-Fi. The plan includes upgraded assembly rooms with dedicated workstations, tools, test power distribution units, and other equipment, allowing customer equipment to be configured outside the data center hall before installation, reducing disruptions. Other improvements include electric vehicle charging points and streamlined site access processes, aimed at reducing bottlenecks during peak hours while maintaining security.
The company said that after the upgrades, customers and contractors have already noted improvements in site security, meeting rooms, rest areas, and complimentary beverages. Currently, further work is underway at Pulsant's recently acquired Birmingham and Fareham sites, indicating that the initiative is not yet fully complete.
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