en.Wedoany.com Reported - MasOrange has chosen Polystar, an Elisa Industriq company, as its partner for unified analytics and probe solutions for its newly merged mobile network.
After completing the integration of two independent mobile networks, MasOrange required a unified platform to consolidate key performance indicators, retire legacy systems, and provide end-to-end consistent visibility across network and service layers. Polystar's Osix monitoring and Kalix analytics products met this need through a hybrid deployment model covering local bare-metal infrastructure and Google Cloud.

During the evaluation phase, Polystar's solution underwent a rigorous validation process, including demonstrations, reference calls, and detailed simulations based on real network data. This approach, closely mirroring complex real-world environments, demonstrated how Polystar's analytics capabilities could provide immediate, actionable insights in practice, thereby building MasOrange's confidence in the solution's performance and operational suitability.
A key factor in MasOrange's selection of Polystar was the newly integrated AI anomaly detection module in Kalix. In demonstrations using real network data, this module quickly identified affected users and drove coordinated, precise responses. Compared to purely manual processes, this AI-driven approach demonstrated superior speed, accuracy, and proactive customer experience assurance.
After deployment, MasOrange can also extend visibility into the radio network through radio access network (RAN) monitoring, ultimately covering all domains to form a complete end-to-end view. The solution integrates with MasOrange's existing systems and analytics tools, ensuring business continuity during the transition to the new platform.
The deployment adopts a hybrid model, combining centralized on-premises installation with scalable cloud processing capabilities on Google Cloud and Kubernetes, enabling MasOrange to scale computing capacity on demand.
Georgios Baltoglou, CEO of Polystar (an Elisa Industriq company), stated that the team demonstrated the solution's specific advantages and outcomes through the depth of insights presented. They are currently exploring additional use cases with MasOrange to further enhance operational performance, observability, and customer experience.
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