en.Wedoany.com Reported - Baek Chang-ryeol, CEO of NHN Dooray!, stated in an interview with Bloter at KINTEX in Goyang, Gyeonggi Province, on the 24th that the company plans to introduce its collaboration tool, centered on task management and cooperation, to the administrative agency market, with the primary goal of securing at least one administrative agency client within this year.

In the interview, Baek pointed out that Dooray!'s differentiating advantage lies in its origin as a "collaboration tool" centered on task management and cooperation, rather than email or instant messaging, with necessary email and instant messaging functions provided as supplementary services. Dooray! has validated its capabilities in the public institution market and plans to extend this platform capability to the administrative agency market. Administrative agencies refer to organizations that execute administrative functions, such as central government departments and local governments, while public institutions are entities that perform public functions.

Baek believes that Dooray!'s Wiki function is a significant advantage. This feature is not just a document repository but a tool for accumulating business knowledge, supporting collaborative document editing, creating subpages, and publishing content as manuals. When combined with a chatbot, it enables business agent functions within instant messaging, allowing users to collaboratively edit documents within Dooray! without opening Office programs.

Regarding the artificial intelligence transformation (AX) in the public sector, Baek considers it to be still in its early stages, citing network separation restrictions and limitations on the use of overseas large language models (LLMs), which have prevented institutions from fully establishing an environment where AI can be organically integrated into operations. He noted that some institutions currently use ChatGPT only in isolation. Dooray! is working to bridge these two areas.

Baek stated that Dooray!'s SaaS structure helps accelerate the spread of AX in public institutions. Assuming over 150 institutions deploy Dooray!, simply enabling AI in the management tool would allow all institutions to introduce AI within one hour. For institutions with well-organized Wikis, customized chatbots can be created with just a few clicks.

Baek introduced Dooray! AI, which offers practical AI services such as email summaries and draft writing, and supports multiple LLMs including ChatGPT, Gemini, and Claude. In terms of security, he mentioned control measures such as personal information filtering, and stated that if necessary, a device can be activated to block the external transmission of queries containing personal information.

Baek cited typical application cases in administrative tasks, such as document summarization and providing review points by job role. He explained that uploading a document to the cloud, clicking the AI button to summarize it, and then asking about key parts from a business perspective can effectively improve work efficiency. He specifically compared reading a 20-page or 50-page document from start to finish with reading it after someone has given a briefing.

NHN Dooray! is making technical preparations to enter the administrative network. The company plans to undergo a security review by the National Intelligence Service and complete integration with the "Smart Business Management Platform" built within the public-private partnership (PPP) administrative network zone in Daegu by the third quarter. The Smart Business Management Platform provides administrative agencies with a digital workspace to selectively use various private SaaS solutions. Once integration is complete, administrative agencies will be able to use Dooray!'s task management and collaboration functions within the administrative network. NHN Dooray! will secure at least one administrative agency client this year, and after creating the first reference case, plans to expand its experience from the public institution market to central government departments and local governments, aiming to become the industry leader in three years.

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