en.Wedoany.com Reported - X5 Corporate Center Public Joint-Stock Company (X5) has launched an innovative product capability assessment system based on artificial intelligence, which accompanies the entire evaluation process. Company representatives believe this solution can save over 25 million rubles annually.
X5's system is not a fragmented application of AI for individual tasks, but a complete closed loop covering everything from case testing to analysis, report generation, and personalized employee development recommendations. X5 representatives stated that this approach differentiates the project from most market solutions. AI does not replace a single work step but handles the entire evaluation process, making it faster and reducing reliance on human review. The company uses this solution for training product teams, with the system assessing product managers' thinking, hypothesis validation, data-driven decision-making, and ability to shape product business value.
Dmitry Livshin, General Manager of Cyber Business Consulting LLC, noted that the novelty of this technology lies in closing the entire process within an automated loop. Each step—case testing, analyzing responses against established criteria, reporting, and development roadmaps—no longer requires a human assessor. Currently, there are few fully integrated autonomous loops on the market; AI typically covers only one or two stages, with the rest handled manually. X5 has already applied similar logic in recruitment, so this launch can be seen as a continuous step, and the project does not appear to be a single pilot.
X5 representatives believe the system is versatile and plan to integrate it into regular HR processes. According to preliminary assessments, the solution can save over 25 million rubles annually at its current stage. Dmitry Livshin believes the process can be scaled to hundreds of participants without linear cost increases, and for a company of this size, saving 25 million rubles annually on assessments seems quite realistic.
A total of 70 product managers participated in this pilot assessment. According to data from X5 Tech's Product Capability Center and AI Development Department, over 94% of results aligned with manager opinions. The company views this metric as validation of the model's maturity and practical utility. The assessment process takes the form of a conversation with an AI chatbot, where participants solve product cases. The system then automatically analyzes responses based on preset criteria, evaluating strategic thinking, opportunity discovery, customer work, product development, and the ability to demonstrate product value. X5 representatives stated that this format transforms the assessment from a lengthy manual process into a scalable digital one.
X5 representatives added that previously, a comprehensive assessment required about two weeks and the involvement of multiple experts, whereas now the final report can be generated within two hours after the session ends, saving time and reducing pressure on managers and HR teams. Yaroslav Tulupov, Development Director at X5 Tech, explained that traditional assessments take weeks, require qualified employee participation, and often yield subjective results. The company needed a faster, cheaper solution without abandoning expert review, by removing cumbersome tasks to focus on strategic business objectives.
However, Yuri Tyurin, Technical Director of MD Audit LLC (part of the Softline Group), cautioned about the risk of errors, stating that AI is not an "infallible judge." Even with high alignment with experts, there are risks of model bias, incorrect interpretation of responses, or overfitting to limited data, which is particularly critical in unconventional cases or when assessing so-called soft skills. Therefore, in practice, the optimal approach is a hybrid model, where AI automates data collection, analysis, and preliminary assessment, but final decisions or control remain with humans. This method reduces error risk and increases trust in the system, with AI serving not as a replacement for professional expertise but as a tool to expand and accelerate it.
