en.Wedoany.com Reported - South East Water has published its draft drought plan for 2027–2032, with a consultation window open from now until August 6, 2026. The plan aims to ensure a reliable drinking water supply for 2.3 million customers in its service area during periods of drought or high demand.

The draft covers parts of Hampshire, Berkshire, Surrey, Sussex, and Kent, an area designated as water-stressed by the Environment Agency nearly two decades ago. The plan proposes a flexible "toolbox" of short-term actions to manage severe shortages, with updates including an adjusted trigger framework, coordination mechanisms with environmental partners, and lessons learned from the 2025 drought.
Key updates include: an optimized trigger framework, updating demand triggers to reflect modern summer peak usage; proactive localized communication, launching regional water-saving campaigns earlier in the year; enhanced collaboration, coordinating with catchment partners, wildlife trusts, and local authorities to protect river ecology; targeted support, clarifying supply restrictions exemptions for vulnerable customers on the Priority Services Register, and increasing rainwater harvesting support for farmers and landowners; and extreme drought options, adding measures to address very severe drought conditions to avoid activating emergency protocols.
Nick Price, Water Resources Director at South East Water, stated that the 2025 drought shows climate change and post-pandemic demand pattern changes are rapidly increasing pressure on the network. He noted that drinking water demand typically increases by 20% to 30% during heatwaves, equivalent to adding a town the size of Maidstone or Eastbourne to the supply system overnight.
Over the next five years, South East Water plans to invest £2.1 billion to maintain water supply and enhance infrastructure resilience. Related investments include using smart technology to accelerate leak repair, promoting smart water meters, and advancing the development of a new reservoir at Broad Oak near Canterbury. The supply area contains 196 Sites of Special Scientific Interest (SSSIs) and other water-dependent habitats, such as chalk streams, making the balance between water supply and ecological protection a complex challenge.
The public can submit feedback via southeastwater.co.uk/draft-drought-plan, with the consultation deadline being August 6, 2026. South East Water supplies 543 million liters of drinking water daily to customers in these areas through a 9,000-mile network.
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