en.Wedoany.com Reported - 3M has launched an AI digital assistant named Ask 3M to help customers identify and evaluate product solutions. The tool, now available at ask.3m.com, provides self-service access to 3M's technical expertise, enabling users to compare products faster, troubleshoot application issues, and find recommended materials.

Initially focused on industrial adhesives and tapes, Ask 3M's information is based on verified 3M product documentation and application knowledge, not sourced from the open internet. Users can input questions in everyday language, such as asking which adhesive is best for a specific substrate combination, how to compare different products, or how to use a particular 3M adhesive system.

The platform also connects users to authorized distributors and provides direct access to relevant technical documents. 3M states that Ask 3M aims to streamline product selection and application support processes, allowing customers to quickly obtain the information they need to solve bonding challenges and make decisions.

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