en.Wedoany.com Reported - SoundHound, headquartered in California, has launched its AI agent platform OASYS (Orchestrated Agent System), which enables multilingual AI agents to autonomously build and learn, saving time and costs for enterprise clients. The platform leverages proprietary technology and user instructions to generate a set of task-oriented agents within minutes, ingesting data, documents, and transcripts while evaluating integrations, with transaction workflows visualized. Subsequently, the platform continuously assesses workflows, autonomously designs updates, and executes them after human review.

Unlike traditional "build and deploy" models requiring ongoing developer maintenance, SoundHound claims that the more frequently OASYS is used, the more pronounced its efficiency gains become. The platform enables deployment of individual agents across multiple scenarios, including phone calls, online chat, social media, and in-vehicle infotainment systems. Its stated advantages include rule-based guardrails and the ability to maintain context across different devices (even with language changes). SoundHound expressed hope that OASYS will help enterprise clients move beyond deploying single tools and adopt a more integrated approach.

Currently, OASYS agents are applied to tasks such as automated responses to call center customer inquiries, hands-free purchasing via in-vehicle infotainment systems, and executing IT service requests. In a press release, Kye Mitchell, President of Experis US, stated that the platform "will enable mutual clients to scale AI operations at an unprecedented pace."

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