en.Wedoany.com Reported - Midea Group released its "Agentic Factory Overseas Expansion Solution" on June 9. The solution is based on the transformation experience of its Jingzhou washing machine factory, which received the world's first WRCA Agentic Factory certification in August 2025. This modular, standardized solution has been field-validated and broken down into 12 rapidly replicable modules, covering cross-cultural employee training and cross-border supply chain traceability, for deployment in global factories.
According to Deloitte data, 55% of Chinese companies seek growth through overseas expansion. Midea points out that long-distance cross-border supply chains, inconsistent quality standards in export markets, and cross-border workforce management challenges arising from differences in language, culture, and labor regulations are three persistent challenges.
The solution has been validated at Midea's Thailand refrigeration factory. Through 72 AI applications across 25 scenarios and 13 major agents, the factory's end-to-end order delivery cycle was shortened by 43%, customer complaint rates decreased by 32%, and employee training and certification cycles were reduced by 62%.
In employee training, Midea introduced an AIGC (Artificial Intelligence Generated Content) plus VR (Virtual Reality) multilingual training system, reducing new employee training time from eight days to three days. In quality control, Midea launched an expert knowledge base based on over 12 million quality-related cases, driving a seven-step quality solution from VOC (Voice of the Customer) to VOP (Voice of the Process), enabling customer complaints to be traced back to the production line and root cause within seconds.
In supply chain resilience, Midea's developed cross-border supply chain AI agent monitors 35 core nodes in real time, reducing anomaly response time from 48 hours to under 12 hours, with raw material on-time delivery rate maintained above 96%. Combined with Annto's integrated KD (Knocked Down) logistics solution, material sorting rate exceeds 99%.
At the Thailand factory, finished product defect rate was reduced by 50%. Midea Cloud, KUKA, Annto, Hiconics, CLOU Electronics, and Midea Building Technologies support cost reduction and efficiency improvement through automated production, reusable packaging, and comprehensive energy-saving solutions.
Midea simultaneously launched the "Midea Overseas Partner Program." Simon Zhang, Vice President and Chief Digital Officer of Midea Group, stated that the program is not just about providing standardized equipment, but transforming Midea's accumulated experience into practical guidance and implementation support.
This co-construction model has already shown results. With Midea's support, Wuhan Honghai Technology completed its Thailand capacity expansion in 2024, taking only five months from infrastructure construction to production launch, with its Thailand business volume growing 1.6 times in 2025. Xiamen Hexing Packaging, an 18-year partner of Midea, has evolved from a domestic supplier to a global partner, establishing factories in Southeast Asia and North America, and joined Midea's global strategic partner whitelist in 2025.
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