Wedoany.com Report, On March 10, 2026, Cohesity, based in Santa Clara, California, and ServiceNow announced a strategic partnership aimed at providing real-time recovery capabilities for enterprise-grade AI agents. This collaboration helps organizations build, operate, and maintain autonomous AI systems and their data with higher reliability.
As enterprises transition from AI experimentation to deploying agents that execute core business operations, the ability to quickly and accurately recover data deleted or modified by compromised agents becomes as critical as developing these systems. Organizations need to rely on AI agents that can continue to operate stably even when failures occur.
Sanjay Poonen, CEO and President of Cohesity, noted: "Organizations implementing AI agents should not treat resilience as a secondary concern. Cohesity extends the immutable, point-in-time recovery capabilities for critical enterprise data to the AI agents driving operations. By collaborating with ServiceNow, we ensure AI agents are trustworthy by design."
ServiceNow supports organizations in building, registering, and orchestrating AI agents across the enterprise, providing the governance, visibility, and security measures required for critical operations. Cohesity protects and recovers the data accessed by agents during disruption events to a verified baseline state.
Bill McDermott, Chairman and CEO of ServiceNow, stated: "Trust in the AI era is built through governance across agent workflows. I am thrilled to partner with Cohesity to raise the standard for responsible AI at scale. The smarter AI agents become, the more they need a control tower to orchestrate work across systems and provide audit-grade proof. Cohesity adds the crucial layer of recovery and resilience, which, combined with the ServiceNow AI platform, makes agent AI trustworthy by design."
Enterprises are deploying AI agents to autonomously handle IT incidents, manage workflows, and execute time-consuming operations. These agents interact directly with core systems to update records, trigger actions, and modify configurations. When data corruption, misconfiguration, or malicious input causes an agent to behave abnormally, simply deactivating the agent is insufficient. Organizations need the ability to restore both the agent and its operating systems to a trusted state, avoiding the need for reconstruction or extended downtime.
Together, ServiceNow and Cohesity provide end-to-end AI agent resilience that spans the enterprise lifecycle. Organizations can natively build and register AI agents within the ServiceNow AI platform, while the Cohesity Data Cloud protects data systems, enabling rapid recovery to a verified point-in-time state without manual reconstruction.
As AI agents take on more critical tasks within enterprises, resilience has become a necessity, not an option. ServiceNow and Cohesity are setting a new standard for responsible AI deployment at scale, ensuring every agent is governed, its operations are auditable, and there is a fast recovery path from disruptions. The integrated capabilities of the ServiceNow AI Agent Control Tower and the Cohesity Data Cloud are expected to launch later this year.
