en.Wedoany.com Reported - China's Lingong Heavy Machinery has completed the acceptance of all batches of MT106H wide-body mining trucks delivered to the Côte d'Ivoire mining area. The final batch of equipment has arrived and been put into operation. A large-scale transport fleet is now assembled and deployed in the hinterland of West Africa, supporting mining extraction and transportation. Lingong Heavy Machinery's after-sales service personnel have been fully involved in the delivery and support process, implementing the commitment of "Always Available, Always Reliable" in daily operations.
After the equipment arrived, ensuring efficient operation became the primary challenge. The West African mining area is located in a remote region, and the familiarity of local operators and maintenance personnel with large mining equipment varies significantly. The service team initiated systematic training simultaneously with the early delivery phase, focusing on five modules: vehicle structure principles, operational procedures, maintenance standards, fault diagnosis, and safety management. On-site instruction and hands-on guidance were systematically conducted. The training adopted an immersive "one-on-one, in-cab hands-on" model to ensure operators mastered equipment usage skills in real-world scenarios.
Language and cultural differences pose barriers to overseas services. The service team produced professional French-language instructional videos covering every key step from startup checks to daily maintenance. These videos support repeated viewing and on-demand access, compensating for the limited time available for on-site training and reducing operational risks caused by communication gaps. Lingong Heavy Machinery's service philosophy is to help customers build autonomous maintenance capabilities, rather than simply solving problems for them.
The operating conditions in the West African mining area are complex and harsh, and equipment downtime directly impacts transport line efficiency. Lingong Heavy Machinery has established a dedicated service support plan, with long-term deployment of professional technical service engineers stationed at the mining site. From morning vehicle inspections to nighttime fault responses, they are present on-site, fulfilling the commitment of "7×24 hour uninterrupted service response." Spare parts response speed is equally critical. The service team systematically identified high-frequency wear parts and key maintenance components, developed a dedicated spare parts list, assisted customers in procuring original parts, and established project-specific reserves. Currently, parts required for daily maintenance, wear part replacement, and common fault repairs are essentially available "on demand," significantly shortening spare parts waiting times and substantially reducing downtime risks.
The MT106H is a professional equipment designed for heavy-load transportation in large open-pit mines, featuring strong load-bearing capacity, high chassis stability, and excellent environmental adaptability. This model is equipped with the Lingong-specific Weichai WP14T series engine, adopts front oil-gas spring technology, rear suspension transverse tie rods, and maintenance-free balance shaft technology, combined with a large-section frame, resulting in superior stability and reliability. From earth and rock stripping to ore transfer, from muddy working surfaces to heavy-load slopes, the MT106H demonstrates stable performance across multiple scenarios thanks to its passability and reliability. Its large-scale deployment has significantly improved overall transportation efficiency in the mining area.
From theoretical instruction in meeting rooms to hands-on training under the scorching sun, from the initial equipment deployment to the coordinated operation of all units, customer trust is built on day-to-day presence, nighttime response to on-site calls, and every practical problem solved. The Lingong Heavy Machinery service team will continue to stay on the front line, combining "reliable products with close-to-site services" to provide sustained momentum for West African mining projects and elevate service support capabilities to new heights.
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