Yealink Upgrades Singapore Operations Headquarters and Launches Customer Experience Center

en.Wedoany.com Reported - Yealink, a global provider of unified communication and collaboration solutions, announced the official launch of its upgraded Singapore Operations Headquarters and a new Customer Experience Center (CEC), aimed at strengthening global operational capabilities and deepening its long-term commitment to customers.

The opening ceremony brought together customers, partners, government representatives, and members of Singapore's technology community. Key guests included Jay Liu, Executive Vice President and Board Secretary of Yealink; Prashant Singh Bishnoi, Head of Microsoft Asia's Artificial Intelligence-Driven Workplace Partner Program; Ng Ming Liang, Vice President of the Global Enterprise Division at the Singapore Economic Development Board (EDB); and Pang Yee Loy, Senior Director of AVIXA Asia Pacific.

As Yealink continues to strengthen its global business and customer service capabilities, the company has expanded its presence in Singapore by establishing a new operations headquarters and customer experience center. Singapore's robust legal environment, mature compliance framework, and advanced data governance capabilities make it a vital operations hub for Yealink's Managed Cloud Services (YMCS), enabling the company to deliver stable and reliable cloud services worldwide.

During the opening ceremony, Jay Liu, Executive Vice President and Board Secretary of Yealink, emphasized the importance of Singapore to the company's future business. He stated that Singapore serves as a critical operations center supporting global services, operational reliability, and local customer engagement, and that the new headquarters reflects Yealink's long-term commitment to a globally connected collaboration ecosystem.

Ng Ming Liang, Vice President of the Global Enterprise Division at the Singapore Economic Development Board, noted that Yealink's decision demonstrates Singapore's value as a reliable base for international expansion. The local business environment, research and development ecosystem, and professional talent resources will help Yealink develop innovative digital collaboration solutions.

With the launch of the Customer Experience Center (CEC), it will offer hands-on product demonstrations, solution showcases, training programs, and collaboration experiences. Following the ceremony, guests participated in guided tours and product demonstrations. The opening of this center marks another milestone in Yealink's 25-year history in the unified communication and collaboration field. Currently, Yealink serves customers in over 140 countries and regions worldwide and is recognized as one of the top three global suppliers in the video conferencing market.

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